ZEN: Zendesk, Inc. - Summary | Jitta

Zendesk, Inc.


Stock data is unavailable or the company’s delisted.
Loss Chance
> 1,000%Over Jitta Line
Jitta Ranking
Sorry, the data is not yet available for this stock.
Jitta Factors
Growth Opportunity (89)
Recent Business Performance (43)
Financial Strength (53)
Return to Shareholders (0)
Competitive Advantage (47)
Jitta Signs
Recent Business PerformanceEarning Growth Last Year
SG&A to SalesDecreasing
Cash Conversion CycleLess than 60 days
Revenue and EarningEarning loss detected in 2019
Debt LevelVery High Long Term Debt
CapExVery High
Key Stats
Jitta Score
Jitta Line
> 1,000%
> 1,000%
> 1,000%
Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. The company was founded in 2007 and is headquartered in San Francisco, California. As of November 22, 2022, Zendesk, Inc. was taken private.